Wendell, thanks for solving the problem -- it sounds like a bug -- well it is a bug. One I haven't experienced probably because I don't print out any notes.
But, this brings up two points:
1) Although, I don't print; from what you and John are saying, I agree with John, that it is an Amazing Annoyance. That would drive me crazy. Plus, it depends on how your patients are put in. With most offices, the MAs enter the patient data in the room, so that the chart is in your inbox, but the name of the patient is also right there in the Patient List. So not too hard to print a note from there, but still ridiculous to have to do. We have a triage area so the MAs enter the data on a different computer and forward the chart so that would me having to find the patient first.
Again, this is a bug. And, bugs need to be fixed. I would call support, email support and email Jon. This isn't about support as much as alerting Jon about a bug he may not even know about that can be easily fixed in the next version.
The other thing Wendell touched on was the fact of different versions on different computers. I used to update all my computers with a new version, but new versions have been coming out so fast and furiously, that I can't keep up, so I just update my office PC. The features aren't helpful enough yet to warrant putting them on each PC. The website or manual, whatever, does recommend installing the program on each PC and browing to the database. Sometimes, I think it owuld be easier to just install one copy on the server or designated server on a peer-to-peer and making shortcuts to all the computers. Then, you would only have to install new versions on one computer. I would think that having the full version on the workstations would give you some advantages such as performance, but I have run it the other way, and I haven't noticed any decrease in speed or function. <G>
