At the end of each day, I usually have 10 or 15 charts left to complete that I have forwarded to myself. I go to my messages, pull up a chart and finish the note. I then click on the Sign Chart button, pick the icd-9 code and save the encounter. Then the Print Encounter box pops up. I like to print hard copies of the each note for backup. However, the "select encounter" list has "1stEncounter" as the only item in the pick list, even if the patient has multiple previous encounters. Hitting the print button gives an error message and nothing is printed. The only work around is to close out the chart, again pull up the chart from the patient list (if I can remember the name of the patient I was writing on) and print from there using the "file -- print" selection at the top of the screen. This adds time to each note which adds up if I have a lot of notes to complete, and definitely doesn't get me "home for supper". Sometimes the problem is corrected by shutting down "Amazing" Charts and restarting, but sometimes not.