One of my pet peeves w/ AC, and I love the program overall, is that the letter writer does not automatically include the phone number of the physician you selected--even as a check-box option.
This is the opposite of what the specialists want--I want a quick and dirty referral form that I can do on the fly, and not need to save a bunch of templates.
Example: Patient comes in complaining about a strange new mole. They have a PPO plan, so no "formal" referral (translation--authorization) is needed. But I want to send something, if only "strange mole on arm."
So, go to the letter writer, pick the derm consultant you want. The letter will have your name, the specialists name, the patient's name. BUT CURRENTLY NO PHONE NUMBER. So, you can write in "Dr. Skinsosoft, please see Martha Molearm to evaluate etc." or you can just write "reason for referral, suspicious mole on r-arm." But I'd like to just give this to the patient and let them use it for the referral. It needs the specialists phone number. Currently, I have to keep a plethora of forms I've made up in MS Word and give it to them....after I remember to scan it in....if I remember.