Travis,
I couldn't agree with you more. There are at least a few of us if not more who feel the same way. Fix the little things and make it clean and smooth. I don't know how many times I have brought up the letter writer thing.
Also, other than bugs, I think if I were Jon (and clearly I am not), I would look for those who do workaround. A workaround means we need to change it so it doesn't take a detour anymore.
Part of the issue is there is no perfect way to inform HQ of our ideas, plus if we do, there are hundreds. But, it isn't like Jon is scouring the message board looking for tips.
Anyway, have your MA write the name of the referring provider in the chief complaint. When you open the letter writer, check the box next to CC, and the name will appear. You can uncheck it to get rid of it.
