We get lots of call backs about refills.
I do all the refills, so whenever I receive a fax or a nurse message, I write the name of the med in the message line. That way, if they call, the front desk can tell I already did the refill.
The nice thing about sending the refill by attaching the pt name to a message is that it prints in the message box "transmitted to pharmacy". Would be even more super duper if it said "transmitted to Walgreens".
