See if you can find a forum! Likely IF they have any customers, and the customers have a forum, you won't be able to get on the forum without the parent companies permission. (like eClinical) That is usually so the potential customer won't find out about the lousy support or problems in the software. If you can't find a forum see if you can find the name cropping up on any other forums, (facebook etc.) you might find some candid comments in that way.
Doesn't sound very warm and fuzzy to me though!
