Bert>>> I read a few blogs, and apparently unless things have changed, they are the only EMR and PM company that has partnered with Microsoft Office. Microsoft calls it SaaS or Software as a Service. It sounds interesting, but to be able to use Microsoft Office in your EMR, the licensing would have to be a bit pricey. Sounds to me like a lot of Microsoft-association hype. The GloStream (GS) folks are trying to use the Microsoft name and the Microsoft Office fame as a way to market their services. AC was originally developed using MS Access and the code was originally VBA, but now has upgraded to SQL. It's still "Microsoft" based software, except that it's now a client-server EMR ("ASP") architecture, which is what I personally would prefer to OWN. Yes- OWN, not RENT.
With the SaaS architecture, you end up with a RENT-as-you-go website/internet based solution which can offer certain offices some benefits, including decreased cost both on the software side (since you are RENTING) and on the hardware side (since you don't have to have a back-end server). The yearly costs, though, will amount to about $6000 per year, and it'll be ongoing as long as you use the software. All of your patient records are off-site, so if the company goes belly-up you lose all of your data.
The hosted/RENTED gloStream EMR solution would most likely cost between $250 to about $600 per month, from what I've seen advertised from other CCHIT certified SaaS EHR systems.
>>> (from GS EMR website): "a proprietary implementation process that has given gloStream a 100 percent success rate compared to an industry failure rate that averages 30-40 percent." http://www.softwareadvice.com/medical/glostream-glosuite-profile/Yup, the industry standard for failure rate is high, and in some reports, over 50%. Not even AC, with its easy to use interface will ever achieve a 100% success rate!
>>> Local support – 24/7 Oops- a bit of an "untruth" there. I couldn't help but to call at 10:24pm ET to their 24/7 "Talk to an Expert" to test their
"24/7" support and the recording simply asked me to leave my personal information so that they can call me back on the next working day since it was "after hours." I called to try to get some pricing information.
algt0404- can you fill in the pricing information, or at least let us know if it fell inside the $250-$600 industry standard window? I'm very curious...
Al
