Leslie said...
"But then I decided that it was good for the patient to have to sit there and watch me complete all the paperwork required for their encounter. I think it has been eye-opening for them." ( I don't know how you create those boxes that capture someone else's post).
I agree. Part of my motivation for switching to an EMR was the idea of completing the record of the encounter while in the room with the patient. I had grown to hate the end of every day doing 2 hours of charting and thought that it wouldn't hurt the patients to see some of the rest of work that is done to take care of them. To my surprise they haven't fussed at all and don't seem to mind while I enter in the orders, followup, referrals, write Rx, etc. (I don't complete all the details of the history or physical if there are other patients waiting, and forward all of the charts back to myself to check them for completeness before I sign off at the end of the day.) MUCH better than the old days.
I think that AC has helped me organize my own workflow and this old dog is happy for the new tricks.
I admit that I still use a paper superbill. It is on a clipboard that the patient takes to the front desk to receive their prescriptions, print-outs, so forth and pay their bill. This has just about eliminated the patient who used to pocket the prescriptions etc that I had given them and then leave with their superbill walking right out past the front desk.
