I may not be understanding, but if from 7/1 through 7/10, you have 200 encounters, and then you count the not-signed ones in her inbox and say there were 10, wouldn't that mean if you checked the dates on the unfinished ones in her inbox that there were 210 scheduled appointments with 10 not done. Of course, this doesn't account for the cancellations and no shows.
Sorry, if I am not understanding and just confusing things.
