John,
I am a relatively new user who sometimes whines. I have to tell you, I have had nothing but great success using your system and I am an obgyn (not your most typical user). My staff picked up the program quickly and we have adapted it to our practice! I analyzed the other systems but was not about to spend 100K on them especially since they are far from great and not better than AC (except the PM portion). Believe me I thought about spending the money,, just couldn't justify it with your PM software supposedly in production!
I am holding off on PM and eprescribing since it is supposed to be improved in the near future. However, I am anxiously awaiting every improvement and would like to reiterate the importance of keeping your loyal informed of testing and timeframes for version releases. The reason for this is simple, starting a new practice, I don't want to spend 10K's of dollars on PM software that is not perfect only to have it be obsolete in 1 year. That would not make fiscal sense. But I can tell you this version 5 release is being anxiously awaiting, if not for some great improvements but for the fact that hopefully your motives will switch to the version everyone will be anxious to ee: Version 6 with PM management! I know the delay is really hurting my review of my practice.
My little growing practice is rapidly outgrowing its excel based (archaic) PM system and needs a more robust answer
Thanks for listening,
Jack
