Even since we update to AC V4, there are problems with ICD codes. With V4.048, adding a code like 327.23 Obstructive Sleep Apnea to the Assessment/Problem list was fine. However, only the code number (i.e., 327.23) with no description (Obstructive Sleep Apnea)appeared when we ordered a test.
With the new AC V4.073, the problem is even worse. The code 327.23 does not even exists. We cound noy even add it manually. I know that the problem is not in the Codes Database because 327.23 is not missing. The problem is probably in the Amazingcharts Database Tuner. It seems to create problem or corrupt our AC database. I have call and contact support line multiple times, there is no satisfactory answer. One tech said that there is also a bug that prevent adding or modifying the ICD code in V4.073.
My problem is 50% of my patient carry that diagnosis. We just pay the newly increased price of AC update and the customer service seems to be too busy to handle the problem or call me back. Please help!!
