Actually, this was my question in another thread. I finally called support and this is what I learned.
The whole issue with copays and the like is what would be part of the missing Practice Mgmt Module that everyone has been waiting for.
You can add the copays AFTER you create your superbill, but there is no way to montior you receipts for the day, no way to monitor who still owes you money etc.
We will start using MTBC (once we figure out how to export and account for copays) for billing and they do all of this. However, the downside to this I would have to enter information into to BOTH AC and MTBC...and that's just duplicat work. Makes no sense to me.
Other solutions?
Barbara