Deborah, thank you for that detailed reply. You are right that it is not fair to blame the MA, and I have not done that exactly. Our issue was different from this one, we have not been saving our lab messages to the imported items, but have been saving messages or addenda with regard to imported labs from LabCorp. After asigning the task of importing labs to a specific staff member and asking them to double check against the manifest we requested from LabCorp in the next suite we have been unable to pin down a specific error, and the errors have almost stopped.

I'll be sure to update my offices this weekend.

Last edited by BenjaminSerrato; 08/06/2009 8:09 PM.