However I do a lot of medical followups, and when it comes to a patient having multiple medical issues (DM, HTN, hyperlipidemia) it's nice to have all that information from the prior office note already their to serve as a template for my followup. So I do not have the staff use the CTRL-N feature.
I will use CTRL-N if the reason for the new visit is appreciably different from the prior visit.
