I have been having problems with lost AC messages within the office. Reading the above I realize that the lost messages have been sent from my lap top to another laptop and to a desktop. I don't think there has been a problem in the other direction. The lost messages do not seem to be consistant, it will happen for a day or two and then seems like it disappears. I have noticed the same sort of " now you see it, now you don't" about the double entry into the plan box from the order button ( and occasionally from the medication button). The gaurdian angels have been made aware of my lost message problem, but I am not hearing back from them. This is "not happy" because we don't trust the messaging within AC and have set up inefficient/duplicative double checking to make sure nothing is lost. We quit importing labs electronically because messages sent to staff attatched to the imported labs were being lost routinely. Some of the messages were being sent to the recipients deleted box...it took us a long time to stumble onto that one.


Deborah Lehmann MD
Gynecology
Fort Worth TX