In all seriousness, I think AC's billing company that insists on collecting 5% of all revenue (including copayments, cash services, etc) is, at the very least, offensive. I had intended on going with this service until I read the fine print. I quickly moved to another company.
Interestingly, after looking at numerous billing companies, this practice does NOT seem to be the norm. In fact, I have yet to find another billing company that behaves like this. When I ask other companies if they do this, they always laugh and respond "of course not, that would be ridiculous."
For a software package that prides itself on being so straightforward in terms of costs, why does this practice continue? I know AC get's a percentage of collections as well, which I'm fine with. But if this practice of collecting 5% of all revenue was dropped, I think more of us would be apt to switch to AC's billing service. Wouldn't this be better for AC in the long run?
