There are a number of companies that have a similar structure. 5% is a low percentage, and I looked at paying a lower percentage (but more revenue included) and having less hassle factor vs paying a higher percentage of a collected figure with a higher hassle factor.

Personally, I thought they were upfront about their charges, but then again, I always read the fine print. The devil, as they say, is in the details.

Wendell
Pediatrician in Chicago

The patient's expectation is that you have all the answers, sometimes they just don't like the answer you have for them