We have a web presence. We do online appointment scheduleing. Most of our patients love it, and we strongly resist manual scheduling except for same-day appointments when the online system says "full." We have few older patients since we dropped Medicare.
Patients can download forms from the site, but that is currently broken. I think its a MS issue. Something cut off some Adobe "add-ons" that had been running on mystem. When I reactivated in IE, i could pull the forms up again.
We do a limited amount of online consultations. Most patients want this for free, and we charge for it. So they can come in, or pay for the online consult.
If a patient sends in a request through our portal, we will send them their lab results. Many patients do, however, want you to send it right after they send the request and can become quite demanding---till they tick me off.
