I refuse to even waste time on the phone. Remember, for most of us, the only thing we have to sell is our time. Do not short-change yourself. And, in our country where lawyers prevail, treating a patient without a face-to-face encounter is too dangerous. If a patient requires my opinion, evaluation, advice or treatment, I expect to be compensated for it. Patients also want antibiotics for colds, cures for cancer, fountains of youth and erections on demand. Just because it is what a patient wants does not mean it is what they need or what they should have.
Leslie