Bert,

The problem with just filing away a message in patient History is that the message is then removed from the "Needs Doing" box and I believe it would be forgotten. We leave tasks in Paperport until they are completed. If someone has tried to call a patient and is waiting for them to call back but they do not, the staffer knows they will need to call again or send a registered letter.

Leslie

Leslie
Hospital Employed Physician Who Misses The Old AC

"It's a good thing for a doctor to have prematurely grey hair and itching piles. It makes him appear to know more than he does and gives him an expression of concern which the patient interprets as being on his behalf. "