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#80484 01/18/2025 9:27 PM
Joined: Mar 2009
Posts: 338
imcffp Offline OP
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I need to generate a report with the following information for a remote monitoring program:

I don't see a way to do this with the report writer in amazing charts (Sorry about the length of the information requested).

Patient Import Lists - Specification Guide
This guide will outline the data we require for importing customer patient lists and what we can
manipulate as needed.
Requirements for All Patient Lists
For patient lists that HealthSnap will import, we need the following fields in a .csv or Excel
format:
1. Practice Name (if patients belong to different Practices)
2. Provider First and Last Name (or Provider Full Name)
3. Provider Email Address
4. Patient Medical Record Number
5. Patient Date of Birth
6. Patient Email Address (strongly advised, but we can work around missing emails if
needed)
7. Patient First and Last Name (or Provider Full Name)
8. Patient Address (Address 1 and Address 2 is fine)
9. Patient City
10. Patient State
11. Patient Zip
12. Patient Main Phone Number
Additional Requirements for RPM Patient Lists
For patient lists that HealthSnap will import for RPM, we need the following fields:
1. At least one valid Diagnosis Code (ICD10) that makes the patient eligible for RPM
Services
2. Data Points to be monitored (must match these spellings)
1. Blood Pressure
2. Blood Glucose
3. Body Weight
4. Oxygen Saturation
3. Device to be used for RPM Services (must match these spellings)
1. Blood Pressure Monitor
2. Glucose Meter
3. Weight Scale
4. Pulse Oximeter

Additional Requirements for CCM Patient Lists
For patient lists that HealthSnap will import for CCM, we need the following fields:
1. At least TWO valid Diagnosis Codes (ICD10) that makes the patient eligible for CCM
Services
1. Diagnosis codes should be either comma separated (no spaces) or in separate
columns - we can combine
2. The Primary Diagnosis Code should be the first Diagnosis Code listed
Optional Fields for All Patient Lists
The following fields are not required, but can be included to import as long as they meet the
specifications:
1. Patient Ethinicity (must match these spellings)
1. Caucasian/White
2. African American/Black
3. Hispanic/Latino
4. Asian/Pacific Islander
5. Native American/American Indian
6. Other
2. Primary Language (many languages can be imported, but we only support English and
Spanish currently)
1. English
2. Spanish
3. Patient Gender
1. Male
2. Female
4. Patient Mobile Phone Number
5. Patient Home Phone Number
6. Primary Insurance Name
7. Primary Insurance Member ID (note: some Member ID's may cause import issues - if this
occurs, this field will be stripped)
8. Primary Insurance Group Number (note: some Group Number's may cause import issues
- if this occurs, this field will be stripped)
9. Secondary Insurance Name
10. Secondary Insurance Member ID (note: some Member ID's may cause import issues - if
this occurs, this field will be stripped)
11. Secondary Insurance Group Number (note: some Group Number's may cause import
issues - if this occurs, this field will be stripped)

Requirements for Patient Lists for Letters ONLY
If we are sending letters ONLY, we need the following fields:
1. Patient Full Name (or Patient First Name and Patient Last Name)
2. Patient Address (Address 1 and Address 2 is fine)
3. Patient City
4. Patient State
5. Patient Zip
6. Provider Name (if letter is coming from their specific provider instead of a single
providers)


Frank J. Paiano, DO, FACOI
Internal Medicine of Central Florida, PA
The Villages, FL
Joined: Sep 2009
Posts: 2,981
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JBS Offline
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Sorry I cannot help, Frank... but I sure do hope they are paying you handsomely to provide this information.


Jon
GI
Baltimore

Reduce needless clicks!
Joined: Mar 2009
Posts: 338
imcffp Offline OP
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Posts: 338
Thank for trying


Frank J. Paiano, DO, FACOI
Internal Medicine of Central Florida, PA
The Villages, FL
Joined: May 2009
Posts: 835
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Member
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Maybe reach out to JamesNT

Joined: Mar 2009
Posts: 338
imcffp Offline OP
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OP Offline
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Posts: 338
TY


Frank J. Paiano, DO, FACOI
Internal Medicine of Central Florida, PA
The Villages, FL
Joined: Dec 2009
Posts: 1,197
Likes: 8
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@koby

Thank you for the recommendation. Very kind.

JamesNT


James Summerlin
My personal site: http://www.dataintegrationsolutions.net
james@dataintegrationsolutions.net

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Mark@AC: NewCrop just informed us that there is an outage. They are investigating, but no ETA at this time.
koby: yes what a combo new crop and AC reliable as Amazon......NOT
Mnemonic: A lot of fake stuff on Amazon, Just saying.
koby: but they take it back....NewCrops fixed
Mark@AC: Updox System Issues An update has been posted We will be taking the application offline at 4:30 PM (Eastern) to perform emergency maintenance. The application will be down for approximately 1 hour.
AmazingDave: 10/14. Multiple eRx failures. Anyone else?
JBS: eRx not working for us this morning 10/15 630am Eastern
JBS: Looks like its related to the migration - we completed it by NewCrops apparently doesnt think so
beagle: updox is downdox again, 10/15
JBS: updox back up... now if we can just reach Ac to restore eRx
DocMark: eRx is up for us but slow, unworkable
BrotherJon: eRx issue for many. New Crop and AC working on it.
ChrisFNP: yep, refills have crashed twice today
Dr M @ EmmFamPr: newcrop down for us also; and we did the migration; unable to send anything electronically
ChrisFNP: Any updates fr us in the CST area?
ACZ: Still no fix to prescibing. Nobody available from AC last time I checked. I have an email request in. Anyone else?
ACZ: update on prescribing: After calling thursday morning and leaving a message, received call from AC. They changed something on their end, and prescribing is fixed.
eriklloyd: 11/11/24 - Prescription failure for us. Anyone else experiencing issues?
Pinky: Yes. Prescriptions aren't going through.
beagle: anyone contact ac and get eta fix?
AMCS: Same
AMCS: This is from newcrop: New incident: Investigating We are currently investigating an error that may occur when attempting to transmit prescriptions. This is resulting in prescriptions remaining queued. Our engineers are working on resolution presently.
Bert: I am sure AC knows. It's probably a NewCrop issue and they are working on it
Pinky: It is working now. 1pm EST. 11/11/24.
Clem Surak: Is anyone else using ACPM and the EOBs are not matching up to patient accounts and the EOBs are having to be retyped into ACPM? Started a couple of weeks ago. Payer IDs are correct and match the EOB payer IDs.
tcosta: @ Clem Surak: yes, this has been going on for MONTHS in our office. We've been told it's the payers fault and it has to do with loop segments and payer response. Doesn't make sense to me, considering it's ALL the time now on multiple EOB's a week.
tcosta: It almost never used to happen and now it's constant.
tcosta: ACPM is extremely short staffed and it's taking them days to respond and fix the issue.
Clem Surak: Yes, it has been getting progressively worse. I have a ticket logged, but have not heard back, so I keep retyping the EOBs so that our accounting is up to date. Hope the migration to the new Clearinghouse fixes this issue. Thanks for the response.
Bert: Can anyone tell me where the post is from AIDevelopment
ChrisFNP: Anyone else experinencing sloooowwww prescribing? 11/22/2024 1550CST
Reena: eprescribing has not worked for me all day
awcenter: Anyone having problems with escribe this morning
ChrisFNP: 12/16 very slow escribe but working
ChrisFNP: I think escribe is already on Holiday 12/20
beagle: Alas, random escribe slow downs unfortunately par.
DRMO: anyone else having problems with e-prescribing today? Had issue on Friday also, but it autocorrected. now back 12 30 24
ChrisFNP: can't validate for controlled
DRMO: AC support did a remote assist. problem fixed. TY
ChrisFNP: MIne corrected about 2 cst
Headcase: I cannot Rx Fioricet last few days, put in support ticket....
Headcase: This Fioricet thing probably is of limited general interest, but I was able to send generic...
Bert: This sucks
ChrisFNP: A/C meeting today at NOON EST
ChrisFNP: Meeting is 2/26/2025 should have an email with the invite
koby: does it matter if NewCrap is worse on a Friday than a Monday?
ChrisFNP: nope, both are busy for me
lesmar: "Prescription batch error. There was an unknown failure trying to complete the prescription batch for [patient name]."' I was just trying to send a refill on narcotic medication. Any suggestions would be greatly appreciated. Thanks
ChrisFNP: 3/18 Does anyone else feel like the prescibing is slower than usual?
ChrisFNP: AC meeting today if anyone is interested, 3/19
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