Home Forums Discussions Problems Cloud vs server based

We are server based with everything updated and still experiences significant slowness particularly with opening a chart and imported items. Just wondering if anyone has had this problem and then switched to cloud base. And if so, has it helped with speed? Thanks.

We've been cloud based for about 7 years. Takes about 45 seconds from opening website, entering credentials to log on to the cloud, then AC icon shows up, click that and you get to the open AC screen to input user and pw. Takes 1-1.5 seconds to open imported items, takes 2 seconds to open a chart but from the schedule window it takes quadruple (or double the double-click) clicking to open. Longest wait is drug history at 45-50 seconds and under Eprescribing/transaction status page. It mystifies me why my OWN meds that only I prescribe takes 45-50 seconds to meander onto the screen.

@nweigel,

Perhaps I could take a look at your server sometime?

JamesNT

You might be glad you have a server based EHR when you retire.
The cloud always seemed pretty expensive to me, and in our area, quite unreliable. The reliability problem has improved in recent years.
My wife and I retired and closed the practice about 2 years ago. No one wanted to even assume the practice, let alone buy it -- local hospitals are paying double what we could pay ourselves, and even they seem to be having trouble recruiting family doctors.
We still have to maintain the records, of course -- but Amazing Charts lets us keep our server and use it for records storage without paying anything --since we aren't entering new patients or prescribing meds, we don't even pay the annual maintenance fee. The clout based systems I have encountered are not generous in this regard.