Most Recent Posts
AC Version 12.3
by ChrisFNP - 04/15/2025 10:22 AM
An automated process failed: MedsUdates
by ChrisFNP - 04/15/2025 10:12 AM
New Feature?
by ChrisFNP - 04/11/2025 11:41 AM
Pharmacy Request Counter Issues
by Headcase - 04/08/2025 7:04 PM
phantom printer
by imcffp - 04/08/2025 10:26 AM
AC v12 mandatory upgrade
by ChrisFNP - 04/01/2025 9:47 AM
Calculating sigs for Peds and FP
by Wendell365 - 03/28/2025 12:59 PM
Member Spotlight
bmdubu
bmdubu
Tampa
Posts: 34
Joined: August 2010
Newest Members
It's me, Paradise Family, MedCode, MZ Medical Billi, girlfromwebpage
4,593 Registered Users
Previous Thread
Next Thread
Print Thread
Rate Thread
#79311 12/06/2023 11:00 AM
Joined: Nov 2011
Posts: 256
Raj1 Offline OP
Member
OP Offline
Member
Joined: Nov 2011
Posts: 256
Have we had the problem fixed where the message appears that there is a problem with Adobe Acrobat reader and suggests to exit and try again. Initially this was a small nuisance, but it becomes an issue when signing off a lot of imports. The only way it gets going again if you shut down AC and restart and login. The error will again come up again after signing off a few more imports. I have noticed that people have been using other PDF readers(Fox). Is this the solution to the problem? Has been an issue for years for us.
Raj


---------------------------------------------------
Raj
From (mostly) sunny Port St Lucie, florida
Raj1 #79312 12/06/2023 11:49 AM
Joined: Nov 2009
Posts: 705
Likes: 16
Member
Offline
Member
Joined: Nov 2009
Posts: 705
Likes: 16
I have had this issue on and off. Had changed to Foxit Reader per suggestion of AC support on a couple of machines. For some reason, the Adobe issue is not a consistent problem and does not affect all machines. I have been able to move one of the machines that was affected back to Adobe and is working fine. When I do get the error now I just log out of AC and log back in like you said. I usually use this time to take a few minute break. Thankfully it does not happen as often as it was about a year or 2 ago. I don't feel it is an AC problem as much as a Windows/Windows update issue, which would explain why the machines act differently with the same programs.

Joined: Sep 2003
Posts: 12,871
Likes: 34
Member
Offline
Member
Joined: Sep 2003
Posts: 12,871
Likes: 34
IMHO, Adobe, though complex and expensive is still better than any other PDF readers around. Have you gone to Help --> Updates and updated it lately?


Bert
Pediatrics
Brewer, Maine

Bert #79340 12/28/2023 3:53 PM
Joined: Sep 2009
Posts: 2,981
Likes: 5
JBS Offline
Member
Offline
Member
Joined: Sep 2009
Posts: 2,981
Likes: 5
We went to Foxit years ago and never looked back. No issues with weird messages or compatibility, etc.
All I need for my pdf reader in AC is being able to read pdf's without any hassle.


Jon
GI
Baltimore

Reduce needless clicks!

Moderated by  ChrisFNP, DocGene, JBS, Wendell365 

Link Copied to Clipboard
ShoutChat
Comment Guidelines: Do post respectful and insightful comments. Don't flame, hate, spam.
Who's Online Now
0 members (), 151 guests, and 28 robots.
Key: Admin, Global Mod, Mod
Top Posters(30 Days)
ffac 6
imcffp 5
JBS 3
koby 3
Bert 2
tcosta 2
Top Posters
Bert 12,871
JBS 2,981
Wendell365 2,363
Sandeep 2,316
ryanjo 2,084
Leslie 2,002
Wayne 1,889
This board is dedicated to the memory of Michael "Indy" Astleford. February 6, 1961 -- April 16, 2019




SiteLock
Powered by UBB.threads™ PHP Forum Software 7.7.5