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by ffac - 06/09/2026 7:30 PM
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#78618 11/29/2022 12:22 PM
Joined: Dec 2010
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soloim Offline OP
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Hi everyone and Mark@AC,

I was billed for a service (State Immunization Registering Submission) I already cancelled last year on my account. AC still charged me, I logged into the account and it's marked as cancelled. How to contact AC to ask for money back? I tried tech support chat online, called billing and left a message. I just do not know how to contact AC? Mark@AC, are you still at AC? Can you please help me on this?

Thank you!


Cindy
Solo Internal Medicine
Massachusetts
soloim #78624 12/02/2022 11:16 AM
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Did you get anywhere with AC Billing? I have had an issue in the past and was able to resolve it with emails.

Joined: Sep 2003
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I have always received a call back within two to three hours when leaving a message for support especially on Friday through Sunday. It would seem they could direct you.


Bert
Pediatrics
Brewer, Maine


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