Home Forums Discussions General Discussion cannot sign off chart

Hi,

I just encountered a problem, I cannot sign off the chart, and cannot forward it too. There are gray lines covering the vitals, I never see this before. Does anyone have the same experience? and how did you solve it?

Thank you

I am using Ac 11.1.2

You may have been locked out from that particular patient's chart. Have another user login and go to the demographics screen. On the right hand side you will see an option to restrict chart access. Make sure your name is not on that list. Have another user uncheck it (you cannot unrestrict your own access)

Try that and see if that works. If not, contact me directly at mdabeck@harriscomputer.com and we will see if we can get it straightened out

Thank you so much Mark for a quick reply. I will try!

Yes, that solved the problem.

Thank you again!