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AC 12.4
by JamesNT - 12/17/2025 6:41 PM
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Citrix
by Enio - 12/10/2025 12:32 PM
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Posts: 141
Joined: February 2014
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#78005
05/18/2022 9:22 AM
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Joined: Dec 2010
Posts: 85 Likes: 1
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OP
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Joined: Dec 2010
Posts: 85 Likes: 1 |
Hi,
I just encountered a problem, I cannot sign off the chart, and cannot forward it too. There are gray lines covering the vitals, I never see this before. Does anyone have the same experience? and how did you solve it?
Thank you
Cindy
Solo Internal Medicine
Massachusetts
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Joined: Dec 2010
Posts: 85 Likes: 1
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Cindy
Solo Internal Medicine
Massachusetts
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Joined: May 2012
Posts: 345 Likes: 7
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Joined: May 2012
Posts: 345 Likes: 7 |
You may have been locked out from that particular patient's chart. Have another user login and go to the demographics screen. On the right hand side you will see an option to restrict chart access. Make sure your name is not on that list. Have another user uncheck it (you cannot unrestrict your own access)
Try that and see if that works. If not, contact me directly at mdabeck@harriscomputer.com and we will see if we can get it straightened out
Mark Dabeck
Client Success Manager/Amazing Charts
"Amazing Charts now offers On-Site Training. Message me for details".
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Joined: Dec 2010
Posts: 85 Likes: 1
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OP
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Joined: Dec 2010
Posts: 85 Likes: 1 |
Thank you so much Mark for a quick reply. I will try!
Cindy
Solo Internal Medicine
Massachusetts
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Joined: Dec 2010
Posts: 85 Likes: 1
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Joined: Dec 2010
Posts: 85 Likes: 1 |
Yes, that solved the problem.
Thank you again!
Cindy
Solo Internal Medicine
Massachusetts
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