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#76720 05/27/2021 3:12 PM
Joined: Apr 2008
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EyeGuy Offline OP
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Would anyone know the password to create a .bak copy of my SQL database under Amazing Utilities? I am just assuming that it is not practice specific. I have not been able to get through to support and I need to provide the file to Medent, because I am going to dump this program. Unfortunately, it requires an administrative password. I did create a AmazingCharts-pre-utilities.bak file just by running the database optimizer (it automatically backs up the database before optimizing), but I am not sure that it is the same file that would be created by the other backup routine. I have just been so frustrated with AC, as I know many of you have been. But we are now consolidating multiple practices into a group and it was decided the Medent was the best choice since several of the practices already use it and like it. I appreciate any input. Thanks!

Last edited by EyeGuy; 05/27/2021 3:12 PM.

Ed Davison, MD
Ophthalmology
Saratoga Springs, NY
Joined: Nov 2005
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It will depend on what version of AC your are using.
I believe (but am not sure when it started) that V9 and above are practice specific and have to be unlocked by AC. I know this is the case for V10 and 11
Earlier versions had a single password. I'm sure there are folks around here who may know the password, but I do not.


Wendell
Pediatrician in Chicago

The patient's expectation is that you have all the answers, sometimes they just don't like the answer you have for them
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EyeGuy Offline OP
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Thank you!


Ed Davison, MD
Ophthalmology
Saratoga Springs, NY
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Hi Ed,

If you run into problems with the SQL side of AC, your best bet is to get in touch with JamesNT.

You can get his contact info from posts like this:

https://acusersforum.com/ub/ubbthre...old-patients-from-ac-data-base#Post72526

Cheers,

Carl Fogel

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EyeGuy Offline OP
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Thank you Carl!


Ed Davison, MD
Ophthalmology
Saratoga Springs, NY
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Hi Ed,

Check my PM.


Bert
Pediatrics
Brewer, Maine


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