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Posts: 34
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#74355
08/13/2019 1:57 PM
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Joined: Nov 2005
Posts: 2,367 Likes: 2
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OP
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Joined: Nov 2005
Posts: 2,367 Likes: 2 |
Just a heads up
I updated several computers to Win 10 1903
First off, it took an incredibly long time (several hours)
Secondly, I have had one computer where AC (10.1.0 build 1069) has crashed several times, I have restarted once but not more yet.
I've give updates in the near future
Wendell
Pediatrician in Chicago
The patient's expectation is that you have all the answers, sometimes they just don't like the answer you have for them
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Joined: Nov 2005
Posts: 2,367 Likes: 2
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Joined: Nov 2005
Posts: 2,367 Likes: 2 |
The issue seems to quieted down. I have seen AC crash a couple of times over the last week, and I rarely had crashes before this, but not enough to be a major issue.
Wendell
Pediatrician in Chicago
The patient's expectation is that you have all the answers, sometimes they just don't like the answer you have for them
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Joined: Mar 2011
Posts: 837 Likes: 10
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Joined: Mar 2011
Posts: 837 Likes: 10 |
I have been using 1903 on most of my office and home computers for at least a month, and we have gone through several updates.
Everything works fine.
all the computers are Lenovo or home-built; it might be that some brands are less friendly to Win10?
Tom Duncan
Family Practice
Astoria OR
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Joined: Mar 2012
Posts: 199
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Joined: Mar 2012
Posts: 199 |
I recently replaced Windows 7 PCs with Windows 10 and AC crashes on client PCs when I click on prescription button. It happens more after mid morning and after AC restarts and I retrieve the note, the script write works fine. AC support blames the crashes on Windows OS but I do not see any corrupt files or violations when the PCs are scanned. I had similar issues when Windows 10 first came out and I installed it on Windows 7 PCs. I had to revert to Windows 7 and everything worked fine.
Also staff has reported a lot of runtime errors while scheduling appointments and they find it very "painful".
Any help from the members will be appreciate!
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Joined: Sep 2009
Posts: 2,991 Likes: 5
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Joined: Sep 2009
Posts: 2,991 Likes: 5 |
We have (fortunately) not experienced any of that, Naeem. Sounds like a real pain.
I would suggest moving to the newest version of AC (looks like that is 10.2) and if the problem recurs reproducibly, get AC support on the phone and don't let them go until they help you.....
Jon
GI
Baltimore
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