Most Recent Posts
Reminders
by serene - 03/18/2025 11:02 AM
Prescriptions
by AMCS - 03/12/2025 9:15 AM
QRDA1 file
by JamesNT - 03/10/2025 3:25 PM
New Order of Imported Items
by ACZ - 03/05/2025 7:48 PM
Replace Updox?
by ACZ - 03/01/2025 10:11 AM
find past insurances
by VTWilson - 02/27/2025 10:43 PM
PMP
by Bert - 02/27/2025 1:22 PM
Member Spotlight
ryanjo
ryanjo
Central Florida
Posts: 2,084
Joined: November 2006
Newest Members
It's me, Paradise Family, MedCode, MZ Medical Billi, girlfromwebpage
4,593 Registered Users
Previous Thread
Next Thread
Print Thread
Rate Thread
#73011 06/06/2018 4:22 PM
Joined: Sep 2009
Posts: 2,978
Likes: 5
JBS Offline OP
Member
OP Offline
Member
Joined: Sep 2009
Posts: 2,978
Likes: 5
Surprised no one has commented on this... I am assuming we are not the only ones to get the email:

"Save the Date! 2018 National User Conference in November

Save the date! We will be hosting a National User Conference this November in Warwick, RI - just a short drive from Providence, Boston, and Newport (pictured above)! There will be more details to come, but here is some preliminary info:

2018 National User Conference
Wednesday, November 14th through Friday, November 16th
Crowne Plaza Providence (801 Greenwich Ave, Warwick, RI 02886)

Cost: $995/attendee; Early bird rate of $795/attendee if registered by August 31st. If any practice registers 4 attendees at either rate, they can bring a 5th member of their practice for free.

We will send out a link to register soon. We hope to see you there!"


Jon
GI
Baltimore

Reduce needless clicks!
JBS #73554 11/27/2018 5:06 PM
Joined: Jan 2005
Posts: 442
Member
Offline
Member
Joined: Jan 2005
Posts: 442
Did anybody go to the user conference meeting? Any significant news ?


...KenP
Internist (retired 2020)
Florida

Moderated by  ChrisFNP, DocGene, JBS, Wendell365 

Link Copied to Clipboard
ShoutChat
Comment Guidelines: Do post respectful and insightful comments. Don't flame, hate, spam.
Bert: Please comment on the board
Bert: for this issue
Mark@AC: NewCrop just informed us that there is an outage. They are investigating, but no ETA at this time.
koby: yes what a combo new crop and AC reliable as Amazon......NOT
Mnemonic: A lot of fake stuff on Amazon, Just saying.
koby: but they take it back....NewCrops fixed
Mark@AC: Updox System Issues An update has been posted We will be taking the application offline at 4:30 PM (Eastern) to perform emergency maintenance. The application will be down for approximately 1 hour.
AmazingDave: 10/14. Multiple eRx failures. Anyone else?
JBS: eRx not working for us this morning 10/15 630am Eastern
JBS: Looks like its related to the migration - we completed it by NewCrops apparently doesnt think so
beagle: updox is downdox again, 10/15
JBS: updox back up... now if we can just reach Ac to restore eRx
DocMark: eRx is up for us but slow, unworkable
BrotherJon: eRx issue for many. New Crop and AC working on it.
ChrisFNP: yep, refills have crashed twice today
Dr M @ EmmFamPr: newcrop down for us also; and we did the migration; unable to send anything electronically
ChrisFNP: Any updates fr us in the CST area?
ACZ: Still no fix to prescibing. Nobody available from AC last time I checked. I have an email request in. Anyone else?
ACZ: update on prescribing: After calling thursday morning and leaving a message, received call from AC. They changed something on their end, and prescribing is fixed.
eriklloyd: 11/11/24 - Prescription failure for us. Anyone else experiencing issues?
Pinky: Yes. Prescriptions aren't going through.
beagle: anyone contact ac and get eta fix?
AMCS: Same
AMCS: This is from newcrop: New incident: Investigating We are currently investigating an error that may occur when attempting to transmit prescriptions. This is resulting in prescriptions remaining queued. Our engineers are working on resolution presently.
Bert: I am sure AC knows. It's probably a NewCrop issue and they are working on it
Pinky: It is working now. 1pm EST. 11/11/24.
Clem Surak: Is anyone else using ACPM and the EOBs are not matching up to patient accounts and the EOBs are having to be retyped into ACPM? Started a couple of weeks ago. Payer IDs are correct and match the EOB payer IDs.
tcosta: @ Clem Surak: yes, this has been going on for MONTHS in our office. We've been told it's the payers fault and it has to do with loop segments and payer response. Doesn't make sense to me, considering it's ALL the time now on multiple EOB's a week.
tcosta: It almost never used to happen and now it's constant.
tcosta: ACPM is extremely short staffed and it's taking them days to respond and fix the issue.
Clem Surak: Yes, it has been getting progressively worse. I have a ticket logged, but have not heard back, so I keep retyping the EOBs so that our accounting is up to date. Hope the migration to the new Clearinghouse fixes this issue. Thanks for the response.
Bert: Can anyone tell me where the post is from AIDevelopment
ChrisFNP: Anyone else experinencing sloooowwww prescribing? 11/22/2024 1550CST
Reena: eprescribing has not worked for me all day
awcenter: Anyone having problems with escribe this morning
ChrisFNP: 12/16 very slow escribe but working
ChrisFNP: I think escribe is already on Holiday 12/20
beagle: Alas, random escribe slow downs unfortunately par.
DRMO: anyone else having problems with e-prescribing today? Had issue on Friday also, but it autocorrected. now back 12 30 24
ChrisFNP: can't validate for controlled
DRMO: AC support did a remote assist. problem fixed. TY
ChrisFNP: MIne corrected about 2 cst
Headcase: I cannot Rx Fioricet last few days, put in support ticket....
Headcase: This Fioricet thing probably is of limited general interest, but I was able to send generic...
Bert: This sucks
ChrisFNP: A/C meeting today at NOON EST
ChrisFNP: Meeting is 2/26/2025 should have an email with the invite
koby: does it matter if NewCrap is worse on a Friday than a Monday?
ChrisFNP: nope, both are busy for me
lesmar: "Prescription batch error. There was an unknown failure trying to complete the prescription batch for [patient name]."' I was just trying to send a refill on narcotic medication. Any suggestions would be greatly appreciated. Thanks
Who's Online Now
2 members (serene, Bert), 100 guests, and 20 robots.
Key: Admin, Global Mod, Mod
Top Posters(30 Days)
Bert 6
ACZ 3
koby 2
lesmar 1
Top Posters
Bert 12,867
JBS 2,978
Wendell365 2,362
Sandeep 2,316
ryanjo 2,084
Leslie 2,002
Wayne 1,889
This board is dedicated to the memory of Michael "Indy" Astleford. February 6, 1961 -- April 16, 2019




SiteLock
Powered by UBB.threads™ PHP Forum Software 7.7.5