I've fine with being charged for portal/direct messaging, but YOU CAN'T DIRECT MESSAGE PATIENTS FROM AC! So what are we paying for??? We already pay for Updox!
To be fair, the latest upgrade you can send lab results directly to the portal which is a HUGE help. But why can't you just right click any patient to send them a portal message from AC??? Seems like such an easy fix since the integration is already there.
Also there is a bug when signing off items. You can't send items/messages directly to the portal on the sign off screen, even though there is a box for that in version 10. Hope they fix this. Great way to send xray results directly to patients with a portal note attached.
David M Lee, MD
IM
Dallas, TX
