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Refining ICD-10 codes in V9.4
#72091 12/13/2017 10:30 AM
Joined: Mar 2011
Posts: 837
Likes: 10
Astoria OR
Tomastoria Offline OP
Member
OP Offline
Tomastoria
Member
Joined: Mar 2011
Posts: 837
Likes: 10
Astoria OR
About 1/3 of the time (randomly, so far as I can tell) -- when I try to "refine" an ICD-10 code that comes up in the list as yellow, by going to the refine box where you get a list of "green" suggested codes -- I pick the code, then everything stops for a while. Sometimes a few seconds, sometimes a minute or more, and eventually a "NET-framework unhandled exception" box appears. I can't really do anything else until I stop the instance of AC and restart.

pushing the "details" button in the "unhandled exception" box gives the following:
anyone have any ideas??

Quote
See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
bbv.Common.EventBroker.Exceptions.EventTopicException: Exceptions occurred while firing the topic 'SearchClinicalDxClosing'.
at bbv.Common.EventBroker.Internals.EventTopic.CallSubscriptionHandlers(Object sender, EventArgs e, IEnumerable`1 handlers, IPublication publication)
at bbv.Common.EventBroker.Internals.EventTopic.Fire(Object sender, EventArgs e, IPublication publication)
at bbv.Common.EventBroker.Internals.Publication.Fire(Object sender, EventArgs e)
at bbv.Common.EventBroker.Internals.PropertyPublication.PublicationHandler(Object sender, EventArgs e)
at AC.Presentation.Presenters.SearchClinicalDxPresenter.RaiseDxSearchClosing()
at AC.Presentation.WindowsForms.Forms.frmSearchClinicalDx.onForm_Closing(Object sender, FormClosingEventArgs e)
at System.Windows.Forms.Form.OnFormClosing(FormClosingEventArgs e)
at AC.Framework.Presentation.WinForms.FormView.OnFormClosing(FormClosingEventArgs e)
at System.Windows.Forms.Form.WmClose(Message& m)
at System.Windows.Forms.Form.WndProc(Message& m)
at DevExpress.XtraEditors.XtraForm.WndProc(Message& msg)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
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AmazingCharts.ComInterface
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crdb_adoplus
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CrystalDecisions.Web
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AC.Components.UpdoxSecureMessaging
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AC.Partner.SSO
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Microsoft.GeneratedCode
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System.IdentityModel
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System.Net.Http
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AmazingCharts.InteropControls
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CodeBase: file:///C:/Program%20Files%20(x86)/Amazing%20Charts/AmazingCharts.InteropControls.DLL
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Microsoft.GeneratedCode
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AC.Framework.Presentation.WinForms
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CodeBase: file:///C:/Program%20Files%20(x86)/Amazing%20Charts/AC.Framework.Presentation.WinForms.DLL
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DevExpress.XtraEditors.v12.1
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----------------------------------------
AmazingCharts.Search
Assembly Version: 9.4.3.110
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CodeBase: file:///C:/Program%20Files%20(x86)/Amazing%20Charts/AmazingCharts.Search.DLL
----------------------------------------
CodeEngine.Framework.QueryBuilder
Assembly Version: 9.4.3.110
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CodeBase: file:///C:/Program%20Files%20(x86)/Amazing%20Charts/CodeEngine.Framework.QueryBuilder.DLL
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System.Management
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Microsoft.GeneratedCode
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----------------------------------------
Embeded
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----------------------------------------
Embeded
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CodeBase: file:///C:/Program%20Files%20(x86)/Amazing%20Charts/AC.Utility.dll
----------------------------------------
DevExpress.XtraSpellChecker.v12.1
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----------------------------------------
DevExpress.SpellChecker.v12.1.Core
Assembly Version: 12.1.6.0
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CodeBase: file:///C:/Program%20Files%20(x86)/Amazing%20Charts/DevExpress.SpellChecker.v12.1.Core.DLL
----------------------------------------
DevExpress.XtraBars.v12.1
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----------------------------------------
DevExpress.XtraRichEdit.v12.1
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CodeBase: file:///C:/Program%20Files%20(x86)/Amazing%20Charts/DevExpress.XtraRichEdit.v12.1.DLL
----------------------------------------
DevExpress.RichEdit.v12.1.Core
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Win32 Version: 12.1.6.12235
CodeBase: file:///C:/Program%20Files%20(x86)/Amazing%20Charts/DevExpress.RichEdit.v12.1.Core.DLL
----------------------------------------
DevExpress.Office.v12.1.Core
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CodeBase: file:///C:/Program%20Files%20(x86)/Amazing%20Charts/DevExpress.Office.v12.1.Core.DLL
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----------------------------------------
DevExpress.XtraNavBar.v12.1
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----------------------------------------
DevExpress.XtraGrid.v12.1
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Win32 Version: 12.1.6.12235
CodeBase: file:///C:/Program%20Files%20(x86)/Amazing%20Charts/DevExpress.XtraGrid.v12.1.DLL
----------------------------------------
DevExpress.XtraPrinting.v12.1
Assembly Version: 12.1.6.0
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----------------------------------------
WindowsBase
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Win32 Version: 4.7.2600.0 built by: NET471REL1LAST
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/WindowsBase/v4.0_4.0.0.0__31bf3856ad364e35/WindowsBase.dll
----------------------------------------
AmazingCharts.Interop.IO
Assembly Version: 9.4.3.110
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CodeBase: file:///C:/Program%20Files%20(x86)/Amazing%20Charts/AmazingCharts.Interop.IO.DLL
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Microsoft.GeneratedCode
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----------------------------------------
Microsoft.GeneratedCode
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----------------------------------------
System.Web.Extensions
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Win32 Version: 4.7.2556.0
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Web.Extensions/v4.0_4.0.0.0__31bf3856ad364e35/System.Web.Extensions.dll
----------------------------------------
DevExpress.XtraLayout.v12.1
Assembly Version: 12.1.6.0
Win32 Version: 12.1.6.12235
CodeBase: file:///C:/Program%20Files%20(x86)/Amazing%20Charts/DevExpress.XtraLayout.v12.1.DLL
----------------------------------------
AmazingCharts.LookUps
Assembly Version: 9.4.3.110
Win32 Version: 9.4.3.110
CodeBase: file:///C:/Program%20Files%20(x86)/Amazing%20Charts/AmazingCharts.LookUps.EXE
----------------------------------------
C1.Win.C1TrueDBGrid.2
Assembly Version: 2.0.20103.61202
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----------------------------------------
Embeded
Assembly Version: 0.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/Amazing%20Charts/AC.Credentials.Encrypted.dll
----------------------------------------
Embeded
Assembly Version: 0.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/Amazing%20Charts/AmazingCharts.CredentialsServiceInterface.dll
----------------------------------------
Embeded
Assembly Version: 0.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/Amazing%20Charts/AC.Credentials.dll
----------------------------------------
AC.Components.HL7Component
Assembly Version: 9.4.3.110
Win32 Version: 9.4.3.110
CodeBase: file:///C:/Program%20Files%20(x86)/Amazing%20Charts/AC.Components.HL7Component.DLL
----------------------------------------
EasyHL7MC40
Assembly Version: 3.0.2.2
Win32 Version: 3.0.2.2
CodeBase: file:///C:/Program%20Files%20(x86)/Amazing%20Charts/EasyHL7MC40.DLL
----------------------------------------
EzHL7Xtend40
Assembly Version: 1.2.0.0
Win32 Version: 1.2.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/Amazing%20Charts/EzHL7Xtend40.DLL
----------------------------------------
AC.Components.LabFolders
Assembly Version: 9.4.3.110
Win32 Version: 9.4.3.110
CodeBase: file:///C:/Program%20Files%20(x86)/Amazing%20Charts/AC.Components.LabFolders.DLL
----------------------------------------
DevExpress.XtraTreeList.v12.1
Assembly Version: 12.1.6.0
Win32 Version: 12.1.6.12235
CodeBase: file:///C:/Program%20Files%20(x86)/Amazing%20Charts/DevExpress.XtraTreeList.v12.1.DLL
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

Tom Duncan
Family Practice
Astoria OR
Re: Refining ICD-10 codes in V9.4
Tomastoria #72142 12/22/2017 3:32 PM
Joined: Mar 2011
Posts: 837
Likes: 10
Astoria OR
Tomastoria Offline OP
Member
OP Offline
Tomastoria
Member
Joined: Mar 2011
Posts: 837
Likes: 10
Astoria OR
I guess that was too complicated or confusing to elicit a response.
Try again--

I occasionally have problems when I look up ICD-10 codes-- sometimes the window just freezes and locks everything up.
It only happens when I try to "refine" a code -- never with the initial code search
It seems to be random
There are different patterns of error, but mostly it seems to going into some kind of loop part of the time, and part of the time
seems to be waiting for a response, but there is nothing to respond to.
I have to shut down AC though task manager to recover.

Does this happen to anyone else? Using AC v9.4.3

Tom Duncan
Family Practice
Astoria OR
Re: Refining ICD-10 codes in V9.4
Tomastoria #72154 12/27/2017 4:25 PM
Joined: Mar 2005
Posts: 241
Coronado,CA
Greg Phillips Offline
Member
Offline
Greg Phillips
Member
Joined: Mar 2005
Posts: 241
Coronado,CA
yes, that is my finding that over 1/2 the time I refine a code it will cause an error that hangs around until I restart AC.

Thankfully since they fixed the E78.00 I don't have nearly as many to do but frustrating when it does.
I am on 9.4.3

Greg

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