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#71835 10/17/2017 4:53 PM
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Scott Offline OP
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Hey guys, my GA support license is up at the end of the month and I have a provider leaving at the end of Dec. If I cancel one GA license, can the provider still use charts but just not escribe until he leaves? I tried to ask AC but the person I talked to didn't know what would happen.

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I would have to test it, but I suspect it has to do if you leave that provider a provider.

The system gets unhappy if there are more providers, than there are licenses.

So, that impacts both eRX, as well as signing charts.


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JBS Offline
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By "using charts" are you talking about viewing them or creating new notes?


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Scott Offline OP
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creating new ones as well.

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Originally Posted by Scott
creating new ones as well.

Then that will create issues once the license drops - do you have another provider coming in to replace the one leaving?


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Scott Offline OP
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nope


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