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DocGene
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#7056 04/24/2008 5:53 PM
Joined: Feb 2008
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Hi,
Long story short is that I have a new computer which when AC was downloaded onto it, Microsoft word stopped being able to function properly. After 8 hours on the phone with Microsoft, it looks as if it is the AC program that is screwing it up. Anyone else have this problem? (I'm about to hang myself, this has been so frustrating)
Joan

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This has been talked about on the boards on a couple of occasions, but I don't know if we came to any conclusions:

http://amazingcharts.com/ub/ubbthreads.php?ubb=showflat&Number=6634&page=0&fpart=1

I know when you load up the new Beta version of AC, there is a little blurb to the effect that Microsoft Office may have to reload or something. Can't remember the exact wording...

Sorry, that's not much help, but it indicates that AC may be aware of a problem. Why don't you call Tech Support and report back here and tell us what it's about?


Brian Cotner, M.D.
Family Practice
bcmd #7097 04/25/2008 2:22 AM
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Here's the deal. There were some fixes for the issue. But, there WAS an issue. With the newest release, it is fixed. It does state that you may have Office 2007 try to install, but unlike before, if you let it go through it's little install, it won't happen again. hth


Bert
Pediatrics
Brewer, Maine

Bert #7166 04/27/2008 12:06 PM
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Thanks alot- that is so helpful (this was driving me crazy for about a week)
Joan

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Glad I could help. If the issue comes up again, feel free to email or PM me: all on my profile. smile


Bert
Pediatrics
Brewer, Maine


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