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#67225
10/08/2015 8:20 PM
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I got a private message from someone at AC but the message also says the user is deleted.
Gerardo Carcamo
Surgeon
San Antonio, TX
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Gerardo,
As stated in the PM, he is the new guy in charge of ACPM implementations. It looks like AC is making a serious effort to improve customer service in certain areas, and this is one of them. Why not give him a call?
Jon
GI
Baltimore
Reduce needless clicks!
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Because he is not there anymore? Deleted user?
Gerardo Carcamo
Surgeon
San Antonio, TX
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Joined: Sep 2009
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Well he wrote the PM 3 weeks ago so maybe he is gone from AC, but more likely he is just deleted as a user from the board here.
Jon
GI
Baltimore
Reduce needless clicks!
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I agree. Curious why he would be a deleted user. turnover? At the time I was trying to use ACPM, but I decided against it. I have not logged in for a while since I was busy. It would not have changed my mind about ACPM and further comments from people going through the process makes me feel I made the right decision. If you are still around, please call me at my office Monday. I will be happy to give you my two cents. AC should have my number.
Gerardo Carcamo
Surgeon
San Antonio, TX
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This employee was deleted from the user board for reasons I should not divulge. I chose to leave the posts since they may have been both useful and important to the flow of the thread.
I have edited the above posts to protect his or her privacy and status with AC.
In the future, it would probably be more helpful for you to just PM me. A) I generally check the board daily, and B) I likely have a better chance at answering your question.
Thanks. Sorry for the confusion.
Bert
Pediatrics
Brewer, Maine
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Bert. Sorry to open a can of worms. Please feel free to delete this tread, or me, as well 
Gerardo Carcamo
Surgeon
San Antonio, TX
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