Home Forums Discussions Amazing Charts Practice Management PM Pearls

I stumbled across a couple of very useful pearls for using ACPM which I thought I would share. I invite others to share their tips on this thread as well.

#1: POS--Place of Service. We have gotten denials for patients that were seen at the nursing home. I realized that when I sign off on my note and send billing info to PM, there is a section on the screen I hadn't noticed: "3. Place of Service." Our default location was set to Office (11). For patients seen in the nursing home it needs to be changed to Skilled nursing facility (31) or Nursing home (32).

#2: ClaimRemedi Analytics. There are some useful reports that ACPM can generate--and some useless ones. I recently discovered that in the ClaimRemedi site there are also some very useful reports.
Go to: ClaimRemedi site
Then Analytics>Choose a Report>Allowed amounts by procedure>Procedure code from____>Procedure code to____. This report I found very helpful. It tells us how much various insurers are paying for procedures.

Another useful report is Days to Pay. This tells you how long it takes from the date of service till the claim is paid for various insurers--a good way to monitor the claims process.

I simply dont use Amazing Charts to bill. I have a separate but linked system.

what PM do you use.

I'm beginning to feel some buyer remorse with our AC-PM transition ...it is not going well at all.

Initial install "failed' and was rolled back.

After reinstall 2 weeks later, insurances not migrated despite all the work we did to manually upload it.

We wanted to combine AC + ACPM to EHR/PM suite so we could get rid of Lytec + X-link interface. Wondering if to jettison ACPM before getting in too deep. Thanks.

Avoiding PM Crash:

Bookkeeping>Manage Insurance EOBs.
Don't just hit "Refresh" to see your pending EOBs. After you've been using PM for a while there will be a lot in there and the program will slow/crash.
Go to: Advanced Search. Enter today's date (short cut "T") in both fields. Then "Search"
This will pull up your active EOBs and the program won't crash.

Crossover Coverage:

Patient?s with Medicare and a secondary you need to put ?Yes? under Crossover coverage otherwise both insurances get billed the full charge.

AK47

We were also hoping to get a combine EHR/PMR - ACPM looked a little to iffy. I guess it's not getting much better.

We're looking at Allscripts. Anyone with info on Allscripts PM with AC?

We subscribed to AC/PM it did not work. Try EZ claims with Amazing charts. works wonderfully and no monthly charge

Thanks for posting that. I've been thinking about signing up for AC PM, but I won't now. I use EZ Claim, and they really are fantastic. I use AC on our server (so not in the cloud), but EZ Claim is in the cloud. It is difficult setting up printers with EZ Claim, but the customer service is great. Also, the export from AC is pretty clunky. You have to check everything on your claims. The exact ICD10s that you've billed in AC don't show up in EZ Claim, and you have to remove the dots from the ICD10s. Also, modifiers don't export. I use Availity as a clearing house, and I use the free option. This is a bit of a pain because it won't bill New Mexico Medicare. So I have to bill Medicare Part B in New Mexico directly with Medicare. So, it's definitely not perfect. But sounds better than AC's PM! I wish there were an efficient integrated PM with AC, and I wish Updox would were more reliable. Thoughts anyone?

Common thread here... we would all love an integrated well-functioning PM from AC!

We only look for third party solutions out of necessity.

I hope AC monitors this and actually looks at the competition. Has anyone from ACPM looked at EZC*** or Kar** or Off*** A***? How about a bit of creative copying?

Improve the product, convince your existing PM customers that it's great, and we will come back to the fold.

Hello,
Are practices out there happy with the Amazing Charts Practice Management product? Our practice has been using Amazing Charts for many years now. We switched from lytec to medfx in anticipation of the combined practice management product. The combined Amazing Charts Practice Management product came out and it seems there were a lot of problems with it, so we held off. We are now reconsidering. Does anyone have any feedback on this?