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Posts: 2,084
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#66519
08/17/2015 9:46 AM
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Joined: Aug 2009
Posts: 40
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OP
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Joined: Aug 2009
Posts: 40 |
When we eRx a script that has a eCoupon we get this message:
Practice NPI empty.
Practice NPI may not be empty. eCoupons will not be available.
How do I fix this? Have looked at admin options and can't figure it out.
Thanks in advance.
One if by gland, two if by A1C...
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Joined: May 2012
Posts: 345 Likes: 7
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Joined: May 2012
Posts: 345 Likes: 7 |
Hi Endo1,
Your Practice NPI is found under Admin Option and Practice Account Settings (Its the button with the house on it in the middle left of the screen). Make sure the Practice NPI is entered there and click Save before exiting the screen.
If you are still having issues after it is entered there, drop me an email and let me know and I can take a look for you. mdabeck@amazingcharts.com
Mark Dabeck
Client Success Manager/Amazing Charts
"Amazing Charts now offers On-Site Training. Message me for details".
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Joined: Aug 2009
Posts: 40
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Joined: Aug 2009
Posts: 40 |
Much thanks 
One if by gland, two if by A1C...
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