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Practice NPI may not be empty. eCoupons will not be available.
#66519 08/17/2015 9:46 AM
Joined: Aug 2009
Posts: 40
Ohio
endo1 Offline OP
Member
OP Offline
endo1
Member
Joined: Aug 2009
Posts: 40
Ohio
When we eRx a script that has a eCoupon we get this message:

Practice NPI empty.
Practice NPI may not be empty. eCoupons will not be available.

How do I fix this? Have looked at admin options and can't figure it out.
Thanks in advance.

One if by gland, two if by A1C...
Re: Practice NPI may not be empty. eCoupons will not be available.
endo1 #66520 08/17/2015 10:04 AM
Joined: May 2012
Posts: 341
Likes: 7
West Warwick, RI
Mark@AC Offline
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Offline
Mark@AC
Member
Joined: May 2012
Posts: 341
Likes: 7
West Warwick, RI
Hi Endo1,

Your Practice NPI is found under Admin Option and Practice Account Settings (Its the button with the house on it in the middle left of the screen). Make sure the Practice NPI is entered there and click Save before exiting the screen.

If you are still having issues after it is entered there, drop me an email and let me know and I can take a look for you. mdabeck@amazingcharts.com

Mark Dabeck
Client Success Manager/Amazing Charts
"Amazing Charts now offers On-Site Training. Message me for details".
Re: Practice NPI may not be empty. eCoupons will not be available.
endo1 #66521 08/17/2015 10:29 AM
Joined: Aug 2009
Posts: 40
Ohio
endo1 Offline OP
Member
OP Offline
endo1
Member
Joined: Aug 2009
Posts: 40
Ohio
Much thanks smile

One if by gland, two if by A1C...

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