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#66072 07/18/2015 6:12 PM
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Any clues on AC's Windows 10 compatibility?

larrybmd #66074 07/18/2015 9:15 PM
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Once I heard AC say it wasn't yet, but that was six months ago. They have installed it on quite a few practices.

Do you have all Windows 10? Just install it on one machine as the main machine for that computer and test it?


Bert
Pediatrics
Brewer, Maine

Bert #66089 07/19/2015 3:14 PM
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I may try that test. I'll post my experience if I do.
thanks, Bert

larrybmd #66090 07/19/2015 5:50 PM
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No problem. Please let us know. Have you run Windows 10? How is it?


Bert
Pediatrics
Brewer, Maine

larrybmd #66091 07/19/2015 9:36 PM
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I have been playing with AC and Windows 10 for about 6 weeks. The installer was not compatible before that.

I have had no problems with either running it as a client or solo on a machine. I have not tried to log in as my Win10 machine being a "server."

It installs smoothly, and seems to work very much like Windows 8.

That said, I am not ready to update my machines to Win10.
Currently, there is no way to do a controlled install. It will install and you cannot stop it. I had a driver for my touchpad that crashed when installed, and it would reinstall every couple days. That was on Win10 enterprise, but no such issue with the driver in Win10 pro, but I still cannot stop an install.

Supposedly, Win10 home will have automatic upgrades. Win10 pro will be on a slower cycle but still require autoupdates. If you do not update, you are no longer supported. See here http://www.computerworld.com/articl...osoft-will-update-windows-10.html?page=2

While most Microsoft updates are needed and work well, this also means they can make changes to the User Interface (think about when they deleted the start menu in Win 8) and force this down your throat. They really want you to drink the Kool Aid.

Having said that: Windows 7 mainstream support has already ended. That means no new advances, only support for general problems. Extended support (meaning no more updates, like Win XP) is good for another 5 years.

You have a year to update for free to Win10. I will probably wait about 2-3 months and gradually start to integrate it into the office (and I have a fair tolerance for betas.)

Overall, I like Windows 10. I may introduce a lesser used machine as 10 sooner, and see how the staff fairs with it. I'm still somewhat scared about the update issue but overall it's Windows 8.1 made right.


Wendell
Pediatrician in Chicago

The patient's expectation is that you have all the answers, sometimes they just don't like the answer you have for them
larrybmd #66101 07/20/2015 12:39 PM
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We've been testing Windows 10 for about 8 weeks now in our QA lab environment and I'm happy to report we have found no problems and will be updating our Minimum System Requirements to include Windows 10 as a supported release.


Chris

Chris Conrad - Product Manager for Amazing Charts
larrybmd #66348 08/03/2015 2:10 PM
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^Good news. I suppose only the latest version of AC was tested? Or were V6-V7 also tested?

larrybmd #66427 08/07/2015 11:56 AM
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In a P2P network at 8.2.2. Upgraded User machines to W10 and now cannot print to Adobe PDF due to unhandled exception. Logged support call, waiting for response. Ran Adobe repair but that did not solve issue. Printing to Microsoft PDF printer works, but Microsoft moves the data when printing the Form 1500 via their PDF printer. I will use MS PDF printer until this gets fixed, but a adobe PDF printer fix is needed.

Also every time launching AC, W10 throws "Do you wish for this software to make changes to your PC?" which is annoying. Other than that it seems OK, but refraining from updating the Main machine until other things settle down. W10 seems faster. Will post other issues if they appear. Thinking of updating to 8.2.4 or whatever the recent version is to see if the issue is resolved.

larrybmd #66432 08/07/2015 1:48 PM
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Check for Acrobat updates.

When Windows 8 was released they had to release updates to make it compatible. Just make sure you are running the latest version. Are you on Acrobat X or XI?

larrybmd #66433 08/07/2015 7:46 PM
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Thanks for the solid suggestion, but already thought of that and checked updates. Running X1 Pro. The handling exception is being thrown by AC.

Also wish AC would fix whatever is needed so an imported item can be previewed in the right section when using latest versions of Adobe (like X1) rather than having to launch the pdf in a PDF viewer. This ability to preview stopped after Adobe 8 I think.

larrybmd #66435 08/07/2015 10:48 PM
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The ability to previewing imported items in the right windows of AC is as far as I know, ALWAYS a property setting in Adobe. I am using versions 8, 9, X and DC. Skipped 11. I know that 8 and 9 have no issues. For the other two, the two settings are the following.

For version X, go to Edit > Preferences > Internet and under Web Browser Options make sure that Display PDF in Browser is checked. This will allow the pdf to open in the right window pane of Imported Items if the Add-On is enabled. I wouldn't worry about the latter unless you are still having issues.

For the DC version, the only setting to worry about is the setting in Internet Explorer (at least that I can find). In I.E. under Tools > Manage Add-ons > All Add-ons > highlight PDF Reader and make sure it is enabled. This will allow viewing in AC. Disabling will make the PDF open in the Adobe reader.

I have never seen an issue where AC had anything to do with it.


Bert
Pediatrics
Brewer, Maine


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