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#65952 07/02/2015 3:16 PM
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koby Offline OP
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Since 8.2.2 and now 8.2.4 I have been getting random shutdowns of AC, luckily the resurrection of last chart works so not losing input but now happening 2-3 times a day

koby #65964 07/06/2015 2:17 PM
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Koby,

Have you tried rebooting your AC server (if you have one)?


Marty
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koby #65965 07/06/2015 3:03 PM
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Some of us get this once or twice a day; others several times a day on 8.2.3. We are peer-to-peer and reboots don't seem to make a difference.


Jon
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koby #65971 07/07/2015 6:59 AM
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I was having this problem on even earlier versions of AC and, at least in my case, was often tied to activity in other software programs on the main computer (Microsoft Office was the main offender). Have since upgraded equipment AND have only had AC (and some minor programs) running on the main computer. Other programs were moved to a secondary machine. This has fixed my problem.

koby #65972 07/07/2015 9:26 AM
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koby Offline OP
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I run AC 2 separate settings both using 8.2.4: in office a peer to peer network the 'server' is a windows 7 pro machine, it happens daily when connected wirelessly on a Surface Pro 2 running Windows 8.1, can count on it crashing daily usually after lunch???; other setup is in nursing home running Windows 7 Pro on ThinkPad laptop the laptop houses the database in that setting happens less frequent

koby #65976 07/07/2015 4:07 PM
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Mine is not random. If I try to sign off on my imported items too fast it crashes almost every time.

koby #66031 07/13/2015 10:08 PM
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And if you use the letter writer twice in a row, (Did Not Keep Appointment - Letters) on the third letter it says it doesn't have enough memory and kicks you out. If you wait a LONG time, or if you restart AC you can do two more. Happened before 8.2 and now continues to annoy.


Martin T. Sechrist, D.O.
Striving for the "Outcome Oriented Medical Record".
koby #66032 07/13/2015 10:10 PM
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And if you use the letter writer twice in a row, (Did Not Keep Appointment - Letters) on the third letter it says it doesn't have enough memory and kicks you out. If you wait a LONG time, or if you restart AC you can do two more. Happened before 8.2 and now continues to annoy.


Martin T. Sechrist, D.O.
Striving for the "Outcome Oriented Medical Record".

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