Home Forums Discussions Problems rooming a patient

How does the front indicate that patient is checked in?
How does the back office communicate to the dr that the patient is ready to be seen and in which room?

Seems like a simple thing but for the life of me can't find how to do this anywhere!

Thanks in advance!

Ditto.

At our office nurse forwards the chart. After migrating to 8.2.2 our staff is complaining that Ac is not forwarding charts properly after they input vitals and everything then press enter or click forward to Doc. Works on second attempt?

/SM

SM,

What happens when the staff forwards the chart? No vitals show up?

yes

Did you report this to Amazing Charts? Seems to me that is a BIG deal. Is it only when you check in a patient or every time a chart gets forwarded?

Still on 6.5.x, but had an issue if my RN or MA did not tab out of the vitals (or click some other item in the lorn chart) then the vs would disapear.

SM,

I am curious on this bug as I have tried recreating it several times on my database here and have been unsuccessful. I'd be interested in talking with you an possibly remoting into your computer to see it first hand. You can contact me offline at mdabeck@amazingcharts.com.

for the OP on patient tracking, one method that another user had brought up was using the appointment types in the schedule for patient tracking. Along with their normal appointment types, they had appointment types created for "Checked in", "Room 1", "Room 2", "Checked Out". They would book the appointment as always and then once the patient has checked into the office, the front desk person would click the appointment, then click the "Edit Appointment" button at the bottom of the screen and change the appointment type to "Checked in". This would then display on the schedule like this:

Once the nurse roomed the patient, they would do the same. Changing the appointment type to whatever room the patient was in. This way, any user could look at the schedule and see where a patient was in the cycle of a visit. After the visit, the front desk would then change the appointment type again to "Checked Out".

I hope this helps.

Thanks Mark! I'll try that!

Hello Mark: We'll contact you off-line. We worked with support yesterday. I came away with the understanding that the charts are forwarding but there are delays - as long as an hour or more. It is not clear why there are delays. /SM