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#64276
02/16/2015 2:51 PM
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Joined: Nov 2009
Posts: 265
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OP
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Joined: Nov 2009
Posts: 265 |
Amazing Charts 662 overall is running well, but for the past few days drug interaction checking has slowed to a crawl or even slower. Prescribing is not particularly fast either, everything else is functioning fine. Guardian Angels looked at things, I even rebooted the server with no change. I suspect it is a new crop issue, anyone else having these problems?
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Joined: Oct 2013
Posts: 6
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Since upgrading to 8 things have slowed a bit and the eRx has become almost unusable. Not sure this is the same problem as yours but it is the same symptom.
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Joined: Nov 2005
Posts: 2,370 Likes: 2
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Joined: Nov 2005
Posts: 2,370 Likes: 2 |
ERx has been very slow for the last week, intermittently. I have had several failures but clicking 3 to 4 times it will go through. Drug interactions are sometimes timing out (ties up 30-45 seconds)
I am using V8 but my suspicion is that this is newcrop issue, it is not all the time and did not start until about a week ago.
Wendell
Pediatrician in Chicago
The patient's expectation is that you have all the answers, sometimes they just don't like the answer you have for them
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Joined: Sep 2009
Posts: 3,002 Likes: 5
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Joined: Sep 2009
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I send multiple eRx's a day and have not noticed any slowing. Still on 6.3.3 here. Not sure what this means.
Hopefully it does not mean that it a ">6.3.3 issue".
Jon
GI
Baltimore
Reduce needless clicks!
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Joined: Aug 2004
Posts: 1,718
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I have not noticed problems - I send 35-150 scrips a day and have not had problems - not always newcrop - the surescrips network is not infallible. I get a little slow interactions and formulary checking at times - sometimes due to internet otherwise small issue.
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Joined: Feb 2011
Posts: 1,023 Likes: 5
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Joined: Feb 2011
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6.3.3 and no problems.
Gene
Gene Nallin MD solo family practice with one PA Cumberland, Md
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Joined: Jan 2012
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pediatric P.A.
(in practice since 1975, same office)
Brooklyn, NY
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Joined: Jul 2010
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6.5.5 here and I've had 20 electronic prescription failures in the last 2 days
Marty
Physician Assistant
Fullerton, CA
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