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Joined: Jun 2012
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Does anyone know how to get paper BCBS remittance advice (eobs) switched to electronic? We used to have BCBS send them to us electronically but for some unapparent reason they switched back to paper remittances. I can't figure out how to sign up for electronic?
Do we call the clearinghouse, BCBS, or our PM vendor?
(Btw we use Medware and Emdeon)
Thank you.


Josue
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We ended up sending ours first through Availity then Office Ally. Not sure how they want it done now.


Leslie
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Thank you. I did some research and found a registration link in Availity. It said to wait until the next billing cycle to start receiving them so I'll see.


Josue
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The following is from CareFirst website (our BCBS), looks like you contact clearinghouse:

Electronic Fund Transfer (EFT)

The following clearinghouses also offer electronic fund transfer (EFT) services (By clicking any of the links below, you will leave the CareFirst website and access a vendor website. The vendor is solely responsible for the services it provides.):

Emdeon at 866-369-8805
RealMed at 877-927-8000, ext. 1201
Allscripts (enrollment performed by Payspan) at 877-623-5706, ext. 1 or ext. 2
RelayHealth (enrollment performed by Payspan) at 800-527-8133, option 2

The following information is required when contacting your clearinghouse to enroll for EFT services:

National Provider Identifier (NPI) ? Billing NPI
Provider Federal Tax Identification Number (TIN)
Reason for Submission : New/Change/Cancel Enrollment
Requested EFT Start/Change/Cancel date
Practice/Provider Name
Financial Institution Information (including Financial Institution Name, Financial Institution Routing Number, Type of Account (Checking/Savings), Provider's Account Number

With EFT transmission, CareFirst will discontinue the delivery of your paper remittance notice. Your Electronic Remittance Advice (ERA-835) will be delivered by your clearinghouse and will be your new payment voucher.

The ERA-835 will include payment details and HIPAA adjustment and remarks codes necessary for you to reconcile your patient accounts. If a copy of this information is needed, you should contact your clearinghouse.


Donna
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Thank you Donna. Well here's the thing, we get payments via EFT already and have been ever since we originally switched to electronic (ERA and EFT). But, randomly, BCBS switched just the ERA back to paper. And continues EFT transferring payments. It's annoying because the paper remits have to be posted manually.

Plus, Emdeon will not talk to us anymore and they direct us to call Medware. Medware points the finger at Emdeon and they never get it resolved. So this time I just registered myself. And I am going to see what happens.


Josue
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I sign in to the BCBS website and scroll down to the bottom left of the page and it has a place to click that says review/print remits


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