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AC 12.4
by JamesNT - 12/17/2025 6:41 PM
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Citrix
by Enio - 12/10/2025 12:32 PM
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Posts: 667
Joined: October 2007
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#62028
05/21/2014 6:54 PM
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Joined: Jan 2010
Posts: 1,128
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OP
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I am getting a Policeman and he asks me to verify that I am allowed to prescribe. I enter the information in, but he just comes back. I've called the Angels twice and they have not found a solution. Has anyone else seen this?
Chris
Living the Dream in Alaska
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Joined: Sep 2003
Posts: 12,899 Likes: 34
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In the admin section under User Account Information, is all the information filled in? Just a thought.
Bert
Pediatrics
Brewer, Maine
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Joined: Jun 2009
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Check in the interfaces list and see if NewCrop is active or inactive. recently had a practice need to hit the "activate" button again, then they were "Active" again.
SMH
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Joined: Jan 2010
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INDY: I've done this and then watched the Angels do this twice. It is still happening every day 
Chris
Living the Dream in Alaska
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Joined: Jun 2009
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Given how the system works (shades of a secret society), I don't know of a better solution.
As I have been told when we had another client having problems with eRX, there is a third party that validates DEA numbers that is neither Surescripts, NewCrop, or AC. I haven't discovered who or how to contact them.
It may be necessary to make a pilgrimage to the Oracle of Delphi - I'm not sure.
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