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#58008
11/09/2013 2:01 PM
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Joined: May 2009
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So I'm upgrading to 6.6.1 this weekend. Main computer upgrade went without a problem. Then it says to run the Database Tuner. I download it (DatabaseTunerV6.6.2 Build 120) and run it. It then says "The Database Tuner doesn't match the installed version of Amazing Charts".
Crap. Any ideas how to fix this? Rebooted the computer and tried to run it again with the same results. So now I have a non-functional EMR with clinic Monday.
Travis
General Surgeon
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Joined: Oct 2011
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They just did my upgrade on Wednesday and used v6.6.1build822 it is a small 139 kb file. I have it if you need it...
Todd A. Leslie, D.O.
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Joined: May 2009
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Thanks so much. That's what I needed and Indy sent it to me. Worked perfectly. I have no idea why they have the wrong one to download from their site. Silly oversight I guess.
Travis
General Surgeon
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Joined: Aug 2012
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They have the next version 6.6.2 available to download with the associated tuner.
I ran into a similar snag yesterday and have upgraded to 6.6.2
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Can I please get the correct Db TUNER? This practice is DOWN, so with some urgency, please ;-)
Last edited by joeloew; 11/22/2013 3:23 PM. Reason: Add info
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Joined: Jun 2009
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Joel,
What version are you looking for?
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Can I please get the correct Db TUNER? This practice is DOWN, so with some urgency, please ;-) Joel - on the same page that you download the new version is the download link for the tuner.
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My apology! We had 6.6.1 main installer from previous download. Is it OK to get 6.6.1 db tuner for now?
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Joined: Jun 2009
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My apology! We had 6.6.1 main installer from previous download. Is it OK to get 6.6.1 db tuner for now? As long as the tuner failed to actually run, you should be fine with the 6.6.1 tuner.
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