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#57527 10/17/2013 11:57 AM
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pa_marc Offline OP
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Our office just received notification to upgrade to AC 6.6.1!! I'll try a self install and update all as to progress. This update creates link to NYU's HIE for all that need it.


pediatric P.A.
(in practice since 1975, same office)
Brooklyn, NY
pa_marc #57532 10/17/2013 1:05 PM
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look forward to it's full release - just spoke with the guardians and they said full release expected next week apparently.


Slater
pa_marc #57556 10/18/2013 10:18 AM
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pa_marc Offline OP
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successful install.... with guardian angel help, thanks. Good luck to all with your upgrades, if you go that path!


pediatric P.A.
(in practice since 1975, same office)
Brooklyn, NY
pa_marc #57565 10/18/2013 4:18 PM
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Has the pediatric immunization issue been resolved? I've held off on upgrading from 6.3.3.



John Howland, M.D.
Family doc, Massachusetts
pa_marc #57566 10/18/2013 4:34 PM
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I received the email newsletter announcing the official release of 6.6.1. Unfortunately the link in the announcement (to the Client page) still only downloads version 6.3.3.


John
Internal Medicine
pa_marc #57567 10/18/2013 4:38 PM
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Ditto Left/Right hand disconnect

pa_marc #57568 10/18/2013 4:39 PM
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maybe a link to the real download site from someone?

pa_marc #57569 10/18/2013 4:43 PM
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Mr. Squire:

[Linked Image from ]


John
Internal Medicine
pa_marc #57571 10/18/2013 6:01 PM
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In regards to the announcement in the email:

"We have officially released Amazing Charts EHR v6.6.1 to General Availability! You can download it from the Client Portal or make an appointment with Technical Support for a hand-holding upgrade.

This release includes Surescripts 10.6 certification, NYU-Langone Medical Center HIE support, vitals device interfaces (Welch-Allyn and Midmark devices), as well as the resolution of more than 280 issues."

It would be nice to know what the 280 issues are. I guess I was right when I told the guardian angels that there was something wrong.


Doctor Mel
Family Practice, FAAFP
jhowland #57579 10/18/2013 11:34 PM
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Originally Posted by jhowland
Has the pediatric immunization issue been resolved? I've held off on upgrading from 6.3.3.
They resolved it by turning off the auto posting of the wrong codes. You have the option of turning it on if needed in the admin section


Wendell
Pediatrician in Chicago

The patient's expectation is that you have all the answers, sometimes they just don't like the answer you have for them
pa_marc #57584 10/20/2013 10:21 AM
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I installed 6.3.3 (nothing said about 6.6.1)but when I use the tuner I keep getting this message, "Database tuned failed. All queries combined using a UNION, INTERSECT OR EXCEPT operator must have an equal number of expressions in their target lists." Does anyone know what that means? Big mistake to install on the weekend.

Neil_Lattin #57585 10/20/2013 1:30 PM
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Originally Posted by Neil_Lattin
I installed 6.3.3 (nothing said about 6.6.1)but when I use the tuner I keep getting this message, "Database tuned failed. All queries combined using a UNION, INTERSECT OR EXCEPT operator must have an equal number of expressions in their target lists." Does anyone know what that means? Big mistake to install on the weekend.

No, but a) did you try to run it and did it work? and b) if you call ( (866) 382-5932) and leave a message, they will get back to you off hours, hopefully it's a simple solution
If it works, it may be worth touching bases with them tomorrow. It might work despite the error. If it doesn't work, then you need immediate help.


Wendell
Pediatrician in Chicago

The patient's expectation is that you have all the answers, sometimes they just don't like the answer you have for them
DoctorMel #57590 10/20/2013 7:26 PM
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Originally Posted by DoctorMel
In regards to the announcement in the email:

"We have officially released Amazing Charts EHR v6.6.1 to General Availability! You can download it from the Client Portal or make an appointment with Technical Support..."

This was one of 3 updates for my various gadgets in the last few weeks. The "End User" experience varied:

-- Apple: iOS 7 automatically downloaded to my phone, installed with one click, and installed updates for all my apps.
-- Microsoft: It took about a dozen clicks to get past all the glitzy webpages on the wonders of Windows 8, but it painlessly downloaded and installed on my ASUS Slate tablet. Windows 8.1 still sucks, but the upgrade was easy.
-- Amazing Charts: I got the email newsletter, but the links opened the client page for version 6.3.3. Later I logged onto AC, and was notified that a new "beta version" was available. I clicked the link, and the same 6.3.3 download page opened. Then I tried to run the Database Tuner (to fix the Rx refill counter bug) for version 6.5.5P1, which I had installed with the help of Tech Support 6 weeks ago. I got a message the I was using the wrong Database Tuner. Sigh...

Houston, we have a problem.


John
Internal Medicine
pa_marc #57604 10/21/2013 7:58 PM
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Dear Clients,

Our sincere apologies about the mix-up with our newsletter. Our enthusiastic Marketing group sent it prematurely, before the Client Portal was fully tested and ready. We are putting systems in place to ensure that this kind of mistake does not happen again in the future.

The portal has been updated for V6.6 and is ready for installation!

Thanks,
Charlie Schachter
Senior Director of Marketing


pa_marc #57605 10/21/2013 8:10 PM
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Thanks for posting this message here and also sending a correction email.


John
Internal Medicine
pa_marc #57614 10/22/2013 8:29 AM
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I downloaded and upgraded my "server computer" and other office computers (desktops and laptop - we have a peer to peer network) last night. Used the link in the e-mail. Pretty straightforward. Followed the instructions, including tuning the database. Just make sure you turn off your antiviral program first. Now we just have to figure out how to "migrate the insurances".


Theo A. Stephens, MD
Internal Medicine,
Baltimore, MD
pa_marc #57619 10/22/2013 10:29 AM
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Yes we need more instruction on insurance migration. It is not at all clear.


Bill Leeson, M.D.
Solo Family Medicine
Santa Fe, NM
pa_marc #57620 10/22/2013 11:06 AM
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What's in the new 6.6.1 that makes the upgrade at this time worth the hassle?
NB

pa_marc #57622 10/22/2013 11:12 AM
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The best thing as far as I am concerned is that the med database has been updated. FINALLY.


Bill Leeson, M.D.
Solo Family Medicine
Santa Fe, NM
Bill #57625 10/22/2013 1:15 PM
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Originally Posted by Bill
The best thing as far as I am concerned is that the med database has been updated. FINALLY.

The MEDS database should not have to wait for a new release to add the new medications, these should be on a regular schedule, at least annually, better quarterly.

Greg

pa_marc #57627 10/22/2013 1:50 PM
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I agree. But that has not been the case.


Bill Leeson, M.D.
Solo Family Medicine
Santa Fe, NM
Bill #57631 10/22/2013 2:51 PM
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Is a new med database the only thing that makes the upgrade worth it?
NB

pa_marc #57633 10/22/2013 4:43 PM
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Does anyone know how/if we can get a medication database update without upgrading from 6.3 ? The 6.3 medication database is very outdated. confused


Gale - Office Manager
pa_marc #57635 10/22/2013 6:06 PM
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I would run it by the Guardians but I doubt it. You are right it is very outdated.


Bill Leeson, M.D.
Solo Family Medicine
Santa Fe, NM
jhowland #58327 11/21/2013 6:11 PM
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Continue to have issues with immunization codes being billed when decision support is updated for flu vaccine received outside office
Do not see any fix with the upgrade to 6.6.1
Also have 3 errors with med updates, rx status manager and renewal manager ever since the upgrade. Guardian angel says ignore them
Is anyone else having these issues and any fixes other than turning off auto billing?


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