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AC and Updox problems
by Raj1 - 01/16/2026 10:09 AM
Closing up shop
by dgrauman - 12/30/2025 4:55 PM
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Very frustrating.
Did all the voodoo
Restarted computer
cleared cache
Restarted the ac connector
As AC users, we always have workarounds, but this is FFFRRUUUSSSTTTRRAATTTINNGG


Vicki Roberts, MD
Family Medicine of Southeast Missouri
Sikeston, MO
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Still can't print.
I did get a call this am but they weren't able to sort it out before I had to
go to a meeting. They were supposed to call back, but didn't.
Still can't print. Hard to get my work done.
Will be glad when their customer service dept grows some. The folks are all very nice, just stretched too thin.


Vicki Roberts, MD
Family Medicine of Southeast Missouri
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This appears to be a recurring issue with Updox. Unfortunately. When it works, it works great. When it doesn't... And lately I have been seeing more glitches. Like the desktop shortcut disappeared for some reason. I had to go search for the answer. I did send an email to support but I found the answer before they responded. Again, they are stretched too thin I think. I share your frustration.



Gerardo Carcamo
Surgeon
San Antonio, TX

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