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I am confused. There is a quote but no comment. That has not been out experience at all. In fact the amount of times someone gets to the pharmacy and it is not there due to the time being routed is almost zero. It is difficult to know because we don't time them, but it would seem that most get there in under five minutes.


Bert
Pediatrics
Brewer, Maine

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Originally Posted by Bert
I am confused. There is a quote but no comment. That has not been out experience at all. In fact the amount of times someone gets to the pharmacy and it is not there due to the time being routed is almost zero. It is difficult to know because we don't time them, but it would seem that most get there in under five minutes.

LOL, my cursor jumped. My response was embedded in the quote.


Vicki Roberts, MD
Family Medicine of Southeast Missouri
Sikeston, MO
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Maybe that is what you are doing when you ePrescribe, which then would cause the time to be indefinite. smile


Bert
Pediatrics
Brewer, Maine

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One of my parents is a Walgreens tech. She told me that in e-Rx script will take presidency and they cannot input a manual Rx in the system until it is done. Flip side, they have to check the computer.

The iPhone has a setting to block caller ID. I use a virtual pager that sends a txt message straight to my phone, all I have to do is hit the number and it is dialed. If they block caller ID, I call the next office day and let them know they will have to use a different number. If I call a number 3 times and get voice mail I will not call back. I leave a message stating this and call use their best judgement about the situation. When I get inappropriate pages, I let them know that if this continues, I will block them from further pages (which I am not sure i can do but it usually correct the problem)


Wendell
Pediatrician in Chicago

The patient's expectation is that you have all the answers, sometimes they just don't like the answer you have for them
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Originally Posted by Bert
You could get an app that would detect the phone number, and give an auto-message. "Thank you for calling my PERSONAL cell phone instead of my pager. If this is an emergency, please call 911. They don't mind if you have their number. Otherwise, I will answer your non-urgent question at 3 am."
LOL I like this quite a bit, Bert. I shall have to recommend this to the Doctor.

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I'm surprised this hasn't been mentioned. But this is where VoIP/PBX is very useful.

You can have all your external calls show up with the office number and you can even take a VoIP phone home if you need to take calls from home. Most of the cloud VoIP providers even provide an app with their service that lets you do this for free from your cell phone. Downside is, usually you need WiFi for good quality.

When I call, I can use my office number even when I'm on the go.

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Uh...I kinda mentioned it. Not completely. smile


Bert
Pediatrics
Brewer, Maine

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