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DocGene
DocGene
Cumberland, Md
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#55216 07/12/2013 9:39 AM
Joined: Oct 2011
Posts: 207
bala Offline OP
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hi everyone,
I did my Medicare re validation in March as they changed from Trail Blazer to Novitas . I did not receive any error messages or request for any documents but now 4 months later they want another re validation for the LLC ( I am in solo practice ) and have not yet processed my original application . We called and they were not able to tell us why . Anyone have similar issues or suggestions?
thanks Bala

Joined: Jul 2013
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ECA Offline
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Bala,

I've heard of similar stories of this happening in various regions with switches from Noridian to Palmetto. Unfortunately, the only advice I can leave you with is give them what they want, when they want it....and always via some sort of certified mechanism. I know of some IDTF's having their reimbursements held up over 9+ months due to "lost" documentation. Also, if things start going south never be afraid to seek assistance politely from a supervisor or manager as soon as things appear to be going unfavorably. Sometimes it's your only option when "re-certifying".

Wish I had better advice for you.

Eric

bala #55263 07/15/2013 12:52 PM
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bala Offline OP
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thanks Eric
we just got an e mail regarding my March application requesting that we revalidate our LLC info which was not previously requested, so guess we will have to deal with that -
frustrating ,
thanks for your input
Bala


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