Home Forums Discussions Problems medicare revalidation

hi everyone,
I did my Medicare re validation in March as they changed from Trail Blazer to Novitas . I did not receive any error messages or request for any documents but now 4 months later they want another re validation for the LLC ( I am in solo practice ) and have not yet processed my original application . We called and they were not able to tell us why . Anyone have similar issues or suggestions?
thanks Bala

Bala,

I've heard of similar stories of this happening in various regions with switches from Noridian to Palmetto. Unfortunately, the only advice I can leave you with is give them what they want, when they want it....and always via some sort of certified mechanism. I know of some IDTF's having their reimbursements held up over 9+ months due to "lost" documentation. Also, if things start going south never be afraid to seek assistance politely from a supervisor or manager as soon as things appear to be going unfavorably. Sometimes it's your only option when "re-certifying".

Wish I had better advice for you.

Eric

thanks Eric
we just got an e mail regarding my March application requesting that we revalidate our LLC info which was not previously requested, so guess we will have to deal with that -
frustrating ,
thanks for your input
Bala