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Posts: 87
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#54059
05/04/2013 10:00 AM
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Joined: Sep 2004
Posts: 300
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Joined: Sep 2004
Posts: 300 |
Is there a way to delete office templates (for cc, hpi, pmh, etc) that does not involve deleting them one by one in the admin section? I have accumulated literally thousands of templates, particularly from former employees which automatically get populated with AC's standard templates which I never use. I wish I could delete them all and use only the templates I make. Can you delete all the templates for a particular user?
Gerardo Carcamo Surgeon San Antonio, TX
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Joined: Nov 2005
Posts: 2,366 Likes: 2
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Wendell Pediatrician in Chicago
The patient's expectation is that you have all the answers, sometimes they just don't like the answer you have for them
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Joined: Sep 2004
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I just spent about 2 hours deleting all the templates one by one using the administrator "Set practice Templates" only to come back and find them all still there! Argh!
Gerardo Carcamo Surgeon San Antonio, TX
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Joined: Sep 2009
Posts: 2,986 Likes: 5
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Restart AC; not log off, but.restart the program. They may be gone.
Jon GI Baltimore
Reduce needless clicks!
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Joined: Sep 2004
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Thanks JBS. I did that and all templates were still there. I logged in to the server where AC's databases are at, started AC, and deleted all the templates again (another 2 hours). This times the templates appear to be gone. I also checked on a client computer and they don't show. So it seems you need to delete the templates in the main computer where the database is at. I should have started this post in the problems forum. I was not sure where to post it initially, if in wish list, problems, or discussions. I guess it developed into a problem. If a moderator could move it I would appreciate it. Thanks for the offer Bert.
Gerardo Carcamo Surgeon San Antonio, TX
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Joined: Jan 2011
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I remember have a problem like this before but unfortunately I don't remember exactly what I did. Try getting into the templates list from Edit>My Preferance>Tempates instead of the administrator menu?
Serene Office Manager General Pediatrics Houston, Texas
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