Home Forums Discussions General Discussion EHR dissatisfaction

-- Overall EHR user satisfaction reveals a 12% drop in satisfied users from 2010 to 2012 and a corresponding increase in very dissatisfied users of 10% for the same period.
-- In 2012, 39% of clinicians would not recommend their EHR to a colleague.
-- Satisfaction with the ability to improve patient care revealed a drop in very satisfied users from 2010?2012 of 6% and an increase of very dissatisfied users of 10% for 2010?2012.
-- Average satisfaction level with the ability to improve patient care decreased from 2010?2012 for all specialty groups; (primary care, medical sub-specialties, and surgical specialties); however, the least satisfied group were the surgical specialists, with primary care the more satisfied, and medical sub-specialties in between primary care and surgery.
-- Satisfaction with ease of use dropped 13% between 2010?2012 and 37% reported increased dissatisfaction in 2012, compared with 23% in 2010.
-- The length of time to overcome initial productivity challenges typical with beginning to use an EHR ? 32% had not returned to normal productivity levels in 2012 compared to 20% in 2010.
-- 34% of users in 2012 were very dissatisfied with the ability to decrease workload compared to 19% in 2010.