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So when you go to close the chart on most recent encounter tab if there's anything it warns you and asks if you really want to close. Can there be the same for the demographics page? I'll now be entering a patient's insurance info for the third time due to phone call and multitasking issues.

I get a warning on every single tab. I have to say I have never entered information and lost it by closing a window. But, I don't tend to close windows.




But there may be something you are doing differently. I was able to lose the word "Test" in demographics when typing it in freehand. But, I can't reproduce it.

Stephanie,

I understand you to mean that you lose any demographic changes if you are busy and didn't click the save button in the lower right corner of the demographics page before you exit a patients chart, yet if you start an encounter you are forced to choose whether you want to save or discard the changes when you exit the patients chart.

It is a valid point that the behavior is different on that tab. And losing data is bad enough if you realize it now instead of much later when the claim is rejected.

As I'm sure you know from using other programs, of course it would be possible to have a dialog box appear when you click on another tab or the close button to ask you if you want to save the changes you made in demographics.

AC is trying to make it hard to inadvertently change demographics, and you found the downside of that feature.